Many families contact us to learn more about our drug and alcohol healing program for a loved one. Please search these pages to see if your questions can be answered before contacting us. You can help your relative/friend to look at the eligibility criteria and make an application online or you can support him to reach out to a local service who can refer him to us. Please also read the rest of these FAQs to see if/how we can help. Once an application is lodged, it is up to your relative/friend to contact us directly.